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While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
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The Low Income Home Energy Assistance Program (LIHEAP) provides assistance for energy costs to low-income households. LIHEAP is a federal program that is administered by individual states, territories, and tribes. In Wisconsin, LIHEAP is administered by the Wisconsin Division of Energy, Housing and Community Resources.
Learn more about LIHEAP by reviewing the federal program fact sheet here.
For more information about LIHEAP in Wisconsin, click here.
The Wisconsin Division of Energy, Housing and Community Resources oversees LIHEAP benefits and provides financial assistance for heating expenses to qualified households. Financial assistance can include payment for:
For more information about LIHEAP’s heating assistance initiative in Wisconsin, see the Wisconsin 2022 LIHEAP Detailed Model Plan here.
Wisconsin’s LIHEAP program does not provide financial compensation for cooling expenses. However, it does assist with cooling emergencies if applicants qualify for Crisis Assistance.
LIHEAP Crisis Assistance, like standard LIHEAP benefits, is a cash grant provided to the utility companies of eligible individuals in certain situations.
If your household meets all the eligibility requirements above and has an energy-related crisis, you may qualify for LIHEAP Crisis Assistance.
The state of Wisconsin defines a “crisis situation” as one where a household:
A “life-threatening crisis situation” also qualifies a household for Crisis Assistance. This occurs when:
For qualifying households, the maximum annual benefit amount for LIHEAP Crisis Assistance is a one-time payment of $1,200.
Learn more about Crisis Assistance on page 12 of the Detailed Model Plan here.
To determine the amount of energy assistance for which you are eligible, the Wisconsin Division of Energy, Housing and Community Resources will consider:
Also, whether you are eligible for regular LIHEAP payments or Crisis Assistance payments will influence your maximum benefit amount.
As of 2022, the maximum annual benefit amount in Wisconsin is $1,518 and the minimum annual benefit amount is $30.
To qualify for LIHEAP in Wisconsin, you must meet the following requirements:
The Wisconsin Division of Energy, Housing and Community Resources prioritizes households with elderly, disabled or young members. Elderly is considered 60 years or older, and young is considered five years old or younger.
Learn more about the LIHEAP financial eligibility requirements in Wisconsin here.
If you or a member of your family participates in the benefit programs below, then you may automatically be eligible for LIHEAP based on your income:
Eligible households can only apply for LIHEAP assistance from November 1 until March 31 each year. LIHEAP applications cannot be submitted year-round.
To apply for LIHEAP in Wisconsin, complete the following three steps:
Learn what documents and information you need to complete the process here.
To apply online, complete the digital application on the Wisconsin Benefit Portal here.
Find your nearest Division of Energy, Housing and Community Resources (DEHCR) office and contact information here.
Access the Wisconsin LIHEAP application here.
Note that applications for Crisis Assistance, for households that meet the state definition of a crisis, can be submitted year-round.
If you have questions about the application process or require assistance, contact your nearest Division of Energy, Housing and Community Resources (DEHCR) office. Find your nearest DEHCR office here.
When applying for Wisconsin LIHEAP benefits, you will need to provide:
The state will need the following documents and information to confirm your eligibility for LIHEAP benefits:
Learn more about the documentation needed during the LIHEAP application process here.
You can call the Division of Energy, Housing and Community Resources office where you applied directly to check your application status.
Click here to find your local office and contact information.
The Wisconsin Division of Energy, Housing and Community Resources will notify you within 30 days of receiving your application if you are approved to receive benefits. All LIHEAP payments are made to the heating or energy provider directly. Benefit payments will not be sent to you.
If you are denied Wisconsin LIHEAP benefits, you may request a hearing to appeal the decision by writing a statement to your local Division of Energy, Housing and Community Resources (DEHCR) office where you applied within 30 days of when you received the denial. Find your nearest local DEHCR office here.
If the DEHCR representative cannot resolve the dispute, you can request a hearing with the Division of Hearings and Appeals. To begin this process, access the Request for Fair Hearing form here and mail it to:
Division of Hearings and Appeals
P.O. Box 7875
Madison, WI 53707-7875
Once the Division of Hearings and Appeals receives the appeal, they will set up a hearing and notify you of the date, time and location.
If you have questions about the appeal process, contact the Division of Hearings and Appeals by:
If you have questions about LIHEAP benefits in Wisconsin or require further assistance, contact your local Division of Energy, Housing and Community Resources office. Find your nearest Division of Energy, Housing and Community Resources (DEHCR) office and contact information here.
You can also contact the Wisconsin Home Energy Assistance Program by:
Home Energy +
P.O. Box 7970
Madison, WI 53707-7970
While we are not affiliated with the government in any way, our private company engaged writers to research the Low Income Home Energy Assistance Program and compiled a guide that we believe is simple to use and easy to understand. Our goal is to help you get the benefits that you need by providing detailed information on the process.
Our free LIHEAP Guide is filled with helpful information about how to apply for LIHEAP, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 20, 2022