LIHEAP FAQ Sheets - LIHEAP Assistance

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Table of Contents 

What Is the Low Income Home Energy Assistance Program?

The Low Income Home Energy Assistance Program (LIHEAP) provides assistance for energy costs to low-income households. LIHEAP is a federal program that is administered by individual states, territories, and tribes. In North Dakota, LIHEAP is administered by the Department of Human Services.

Learn more about LIHEAP by reviewing the federal program fact sheet here.

For more information about LIHEAP in North Dakota, click here.

What Does LIHEAP Cover in North Dakota?

The North Dakota Department of Human Services oversees LIHEAP benefits and provides financial assistance for heating and cooling expenses to qualified households. Financial assistance can include payment for:

  • Past-due utility bills
  • Furnace repair, replacement, and cleaning
  • Chimney cleaning and inspections
  • Disconnection/reconnection fees
  • Repairs and replacements of worn parts on heating units
  • Home weatherization

For more information about LIHEAP’s heating assistance initiative in North Dakota, see the North Dakota state 2022 LIHEAP Detailed Model Plan here.

North Dakota’s LIHEAP program only provides cooling assistance to households with at least one member who is 60 years of age or older and those with certain medical conditions. To learn more about cooling assistance in North Dakota, click here.

About LIHEAP Crisis Assistance

LIHEAP Crisis Assistance, like standard LIHEAP benefits, is a cash grant provided to the utility companies of eligible individuals in certain situations.

If your household meets all the eligibility requirements above and has an energy-related crisis, you may qualify for LIHEAP Crisis Assistance.

The state of North Dakota defines a “crisis situation” as one where a household:

  • Has no more than 2 days (48 hours) of bulk fuel left,
  • Is in danger of having their utilities disconnected, or
  • Has already had their utilities disconnected by their service provider

A “life-threatening crisis situation” also qualifies a household for Crisis Assistance. This occurs when:

  • A member of the household is a medical or health risk because of the energy loss,
  • A member of the household has a condition that requires the use of a medical device/medication that requires energy OR
  • A household has no more than 18 hours of bulk fuel remaining during winter when heating is required.

For qualifying households, the maximum annual benefit amount for LIHEAP Crisis Assistance is a one-time payment of $1,000.

Learn more about Crisis Assistance on page 12 of the Detailed Model Plan here.

How Much Assistance Does LIHEAP Provide in North Dakota?

To determine the amount of energy assistance for which you are eligible, the North Dakota Department of Human Services will consider:

  1. Your household size and income for the month prior to your application
  2. The fuel type you need (electricity, propane, natural gas, or heating oil)

Also, whether you are eligible for regular LIHEAP payments or Crisis Assistance payments will influence your maximum benefit amount.

As of 2022, the maximum annual benefit amount in North Dakota is $1,161 for heating and $1,000 for cooling, and the minimum annual benefit amount is $3 for heating and $1 for cooling.

How to Qualify for LIHEAP in North Dakota

To qualify for LIHEAP in North Dakota, you must meet the following requirements:

  • Be a resident of the state
  • At least one household member must be a U.S. citizen or a lawful permanent resident
  • Have an out-of-pocket energy expense from an account opened in the name of the head of the household or their spouse
  • Have an annual income that is less than the LIHEAP income limit for your household size, which is no more than 60 percent of North Dakota’s medium income.

Learn more about the LIHEAP financial eligibility requirements in North Dakota here.

If you or a member of your family participates in the benefit programs below, then you may automatically be eligible for LIHEAP based on your income:

  • Supplemental Nutrition Assistance Program (SNAP). Learn more here.
  • Supplemental Security Income (SSI). Learn more here.
  • Temporary Assistance for Needy Families (TANF). Learn more here.

How to Apply for LIHEAP in North Dakota

Eligible households can only apply for LIHEAP heating assistance from October 1st until May 31st and LIHEAP cooling assistance from October 1st 1st until September 30th each year. LIHEAP applications cannot be submitted year-round.

To apply for LIHEAP in North Dakota, complete the following two steps:

  1. Choose how you are going to apply, whether by phone or in person. 

Find your nearest Human Services Zone and contact information here.

  1. Submit the LIHEAP application and other required documents.

Access the North Dakota LIHEAP application here.

Note that applications for Crisis Assistance, for households that meet the state definition of a crisis, can be submitted year-round.

If you have questions about the application process or require assistance, contact your nearest North Dakota Human Services Zone. Find your nearest office here.

What You Will Need to Apply

When applying for North Dakota LIHEAP benefits, you will need to provide:

  • Personal and financial information about yourself and the members of your household
  • Details about your home and its heating

The state may need the following documents and information to confirm your eligibility for LIHEAP benefits:

  • Names, birth dates and Social Security numbers for all household members
  • A copy of your most recent utility bill
  • Residence information (landlord’s name, address and phone number, if renting)
  • Income verification (pay stubs)

How to Check Your Application Status

You can call the Human Services Zone where you applied directly to check your application status.

Click here to find your local office and contact information.

What Happens After You Apply for LIHEAP in North Dakota?

The North Dakota Department of Human Services will notify you within 45 days of receiving your application if you are approved to receive benefits. All LIHEAP payments are made to the heating or energy provider directly. Benefit payments will not be sent to you.

How to Appeal a Denial of Benefits

If you are denied North Dakota LIHEAP benefits, you may request a hearing to appeal the decision by writing a statement to your local Human Services Zone where you applied within 30 days of when you received the denial. Find your nearest office here.

If you have questions about the appeal process, contact the Department of Human Services:

  • Phone: (701) 328-2332
  • TTY: (800) 366-6888
  • Email:

Need More Help?

If you have questions about LIHEAP benefits in North Dakota or require further assistance, contact your local Human Services Zone. Find your nearest Human Services Zone office and contact information here.

You can also contact the Department of Human Services at (701) 328-2332.

View or Download Our Free Guide

While we are not affiliated with the government in any way, our private company engaged writers to research the Low Income Home Energy Assistance Program and compiled a guide that we believe is simple to use and easy to understand. Our goal is to help you get the benefits that you need by providing detailed information on the process.

Our free LIHEAP Guide is filled with helpful information about how to apply for LIHEAP, program eligibility and how to get in touch with local offices. You can view or download our free guide here.

Last Updated: September 19, 2022