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While we are not affiliated with the government in any way, our private company engaged writers to research the LIHEAP program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
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The Low Income Home Energy Assistance Program (LIHEAP) provides assistance for energy costs to low-income households. LIHEAP is a federal program that is administered by individual states, territories, and tribes. In Indiana, LIHEAP is administered by the Indiana Housing and Community Development Authority.
Learn more about LIHEAP by reviewing the federal program fact sheet here.
For more information about LIHEAP in Indiana, click here.
The Indiana Housing and Community Development Authority oversees LIHEAP benefits and provides financial assistance for heating and cooling expenses to qualified households. Financial assistance can include payment for:
For more information about LIHEAP’s heating and cooling assistance initiative in Indiana, see the Indiana state LIHEAP Detailed Model Plan here.
LIHEAP Crisis Assistance, like standard LIHEAP benefits, is a cash grant provided to the utility companies of eligible individuals in certain situations.
If your household meets all the eligibility requirements above and has an energy-related crisis, you may qualify for LIHEAP Crisis Assistance.
The state of Indiana defines a “crisis situation” as one where a household:
A “life-threatening crisis situation” also qualifies a household for Crisis Assistance. This occurs when:
For qualifying households, the maximum annual benefit amount for LIHEAP Crisis Assistance is a one-time payment of $400 for a winter crisis and $200 for a summer crisis.
Learn more about Crisis Assistance on page 12 of the Detailed Model Plan here.
To determine the amount of energy assistance for which you are eligible, the Indiana Housing and Community Development Authority will consider:
Also, whether you are eligible for regular LIHEAP payments or Crisis Assistance payments will influence your maximum benefit amount.
As of 2020, the maximum annual heating benefit amount in Indiana is $1,150 and the minimum annual benefit amount is $275. The cooling benefit amount in Indiana is a flat rate of $210.
To qualify for LIHEAP in Indiana, you must meet the following requirements:
The Indiana Housing and Community Development Authority prioritize households with elderly, disabled or young members. Elderly is considered 60 years or older, and young is considered five years old or younger.
Learn more about the LIHEAP financial eligibility requirements in Indiana here.
If you or a member of your family participates in the benefit programs below, then you may automatically be eligible for LIHEAP based on your income:
Eligible households can only apply for LIHEAP assistance from October 1st until July 31st each year. LIHEAP applications cannot be submitted year-round.
To apply for LIHEAP in Indiana, complete the following three steps:
Learn what documents and information you need to complete the process here.
Find your nearest Local Service Provider (LSP) office and contact information here.
Access the Indiana LIHEAP application through the LSP office.
Note that applications for Crisis Assistance, for households that meet the state definition of a crisis, can be submitted from November 1st until August 21st.
If you have questions about the application process or require assistance, contact your nearest Local Service Provider (LSP) office. Find your nearest LSP office here.
When applying for Indiana LIHEAP benefits, you will need to provide:
The state will need the following documents and information to confirm your eligibility for LIHEAP benefits:
Learn more about the documentation needed during the LIHEAP application process here.
You can call the Local Service Provider office where you applied directly to check your application status.
Click here to find your local office and contact information.
The Indiana Housing and Community Development Authority will notify you within 10 days if you applied in person or within 55 days of receiving your application by another method. If you are approved to receive crisis assistance, action will be taken within 18 to 48 hours.
All LIHEAP payments are made to the heating or energy provider directly. Benefit payments will not be sent to you.
If you are denied Indiana LIHEAP benefits, you may reapply in 55 days or you may request a hearing to appeal the decision by writing a statement to your Local Service Provider (LSP) office where you applied within 10 days of when you received the denial. Find your nearest local LSP office here.
If the LSP representative cannot resolve the dispute, you can request a hearing with the Indiana Housing and Community Development Authority. To begin this process, write a formal appeal and mail it to:
Indiana Housing and Community Development Authority
Attn: Community Programs Manager, EAP
30 South Meridian Street, Suite 900
Indianapolis, IN 46204
Once the Indiana Housing and Community Development Authority receives the appeal, they will set up a hearing and notify you of the date, time and location.
If you have questions about the appeal process, contact the Indiana Housing and Community Development Authority:
If you have questions about LIHEAP benefits in Indiana or require further assistance, contact your Local Service Provider office. Find your nearest Local Service Provider (LSP) office and contact information here.
You can also contact the Indiana Housing and Community Development Authority benefit phone line at (317) 232-7777 or at email@example.com.
While we are not affiliated with the government in any way, our private company engaged writers to research the Low Income Home Energy Assistance Program and compiled a guide that we believe is simple to use and easy to understand. Our goal is to help you get the benefits that you need by providing detailed information on the process.
Our free LIHEAP Guide is filled with helpful information about how to apply for LIHEAP, program eligibility and how to get in touch with local offices. You can view or download our free guide here.